ABOUT US
We're Australia's largest trade manufacturer of paper, promotional & signage products. Known for our high quality, wide range, efficient service and competitive pricing, we are continually looking at ways to better serve you.
Our state of the art website allows for instant pricing with the ability to add your markup and generate a retail PDF with the click of a button. Each product displays a guaranteed turn around time, and orders are tracked live through our factory from being received by us to being received by your client.
It's our streamlined processes, transparency, and reliability that sets us apart from our competitors. We believe helping others grow is the secret to success and it’s this motto that drives our every decision.
Our Five Partnership Pillars
As your partner in print, we are so confident in our ability to provide you with all of your printing needs quickly and cost-efficiently, we offer a five-way guarantee on all our printing:
1
Price
We’re committed to ensuring our prices are competitive across our entire range. If you find a cheaper price elsewhere, please don’t be frightened to let us know. If we can beat it, we will.
2
Quality
We pride ourselves on our reputation for producing high quality products. We choose to be ISO certified for colour management every 6 months to ensure we can produce high quality and consistent colour accuracy for you.
3
Range
We know it’s easier if you can get everything from one supplier, so we’ve committed ourselves to continually expanding our range so that you’ll be able to receive competitive pricing, quick turn arounds and high quality print no matter the printing need.
4
Service
We’re a business but we’re also people too. So to help our partners, we have a large knowledgeable customer service team who are able to quickly address any queries or concerns you may have via phone, email, socials or live chat. We're available, no matter how you like to communicate.
5
Turnaround
It’s just the nature of the business that clients always want things last minute. We’re committed to continuing quick and reliable turn arounds across our entire range to give you the flexibility you need to keep your customers happy.
Meet The Team
Scott Siganto
MANAGING DIRECTOR
Scott founded IBS in 1996, when he returned to the Gold Coast after working in Metro Photographic in London. He identified an opportunity to partner with commercial printers and reduce their costs, while also reducing print and production time. Scott’s foresight and vision led to IBS becoming the Gold Coast’s first trade only printer and his founding partnership philosophy helped IBS grow into the successful business it is today.
Scott has continued to innovate, automate and streamline workflows, so we can keep providing the best products and services to help your businesses grow.
Kelly Mackay
GENERAL MANAGER
Kelly joined IBS in 2016, bringing over 20 years’ senior management experience in the IT, Sporting, Tourism and Hospitality sectors.
A qualified Solicitor and business growth specialist, Kelly has led businesses through rapid expansion and transformation and received a number of Management, Marketing and Business Innovation Awards throughout his career, including the Australian Institute of Management FNQ Young Manager of the Year.
John Franich
CHIEF FINANCIAL OFFICER
John oversees our Accounts Department and manages the capital requirements that allow IBS to keep growing and expanding. He brings 31 years experience to the table, working in public practice and providing business services and tax consulting advice.
John’s career includes 10 years working for one of the Big 6 firms in Sydney, Brisbane and the Gold Coast, including stints in the UK and Indonesia, plus establishing his own practice. John actually assisted with the incorporation of IBS through his practice, and we’re glad to have him as part of the IBS family.
Tom Siganto
ASSISTANT GENERAL MANAGER
Tom started with IBS in pre-press, where he learned the core foundations of the business before being promoted to New Product Development, then onto Production Manager. Tom is now our Assistant General Manager, and helps oversee all aspects of production, sales and marketing and administration.
Tom is also a world championship sailor and he brings that drive, leadership and team spirit into his role at IBS.
Natalie McCauley
CHIEF MARKETING OFFICER
Natalie grew up on the Gold Coast and studied at Bond University, learning from some of the best business leaders and being awarded the Price Waterhouse Top Bachelor of Business Graduate.
Natalie joined IBS as Marketing Coordinator in 2013 and within one year she was promoted to Sales & Marketing Manager at just 21 years old. She now heads up the Marketing team and her passion for creativity, design and print has helped shape IBS into the industry-leading business it is today.
Natalia Lawczys
HEAD OF SERVICES DIVISION
Natalia heads up our Services division, encompassing Websites, Virtual Assistants, Marketing and Graphic Design Services. She has extensive customer relations and account management experience and is a self-proclaimed tech and customer service nerd!
Natalia has worked in the private corporate sector for over 10 years, in almost every industry from finance to facilities to procurement. Her favourite sector is B2B though (no arguments from us), and we’re thrilled to have her in our team.
Carla Humphreys
PROMO & APPAREL DIVISION MANAGER
Carla’s main role is to help nurture and grow the promotional arm of your business. Think of her as an extension of your team!
Carla comes from a 20 year background in the Promotional industry. She started early and learned everything she could about the industry from the ground up, including Production, Sales and Key Account Management. Carla loves bringing a brief to life and her passion is understanding your needs and budget and finding the perfect products to build your brand.
Alyce Spencer
Operations Manager
Jacqueline Deluna
Customer Service Representative
Karen Malibiran
Customer Service Representative
Keen Oblema
Customer Service Representative
Bambi Regacho
Customer Service Representative
Our History
1996
IBS WAS FOUNDED
Scott Siganto & Mark O'Donnell established IBS Cards, the Gold Coasts first trade print supplier.
2003
PREMISES PURCHASED
IBS purchased our first factory where we could house our own machinery, the first of many purchases as we would continue to grow and expand over the coming years.
2006
EXPANSION & SECOND FACTORY PURCHASE
Due to rapid growth, we purchased a second factory adjoining the first, allowing us to add printing and finishing equipment to meet the demands of the business.
2007
SOLE DIRECTORSHIP
Scott Siganto became the sole director of the IBS while Mark left to pursue other business opportunities.
2008
INVESTED IN ROBUST MIS SYSTEM
We hired developers to build a customised Management Information System (MIS) that would manage workflow and optimise efficiencies for IBS and our clients. We elected to develop the MIS ourselves, rather than purchase an out of the box solution that wouldn’t meet all of our needs.
2009
PURCHASED FIRST KBA OFFSET PRESS
We invested in a high quality, waterless offset UV KBA press, for a faster, more consistent print and instant drying time.
2011
PURCHASED SECOND KBA OFFSET PRESS
Our second KBA press purchase helped us keep up with the ever-growing demand and allowed us to continue delivering to fast turnaround times.
2013
LAUNCHED IBS WEB PORTAL
After years of development, we released our streamlined, user-friendly web portal, where trade customers could quote and order online. The site received great feedback and quickly became the most user-friendly portal in the industry.
2016
PURCHASED INDIGO 7800
The long-awaited introduction of this digital press allowed IBS to expand our stock collection and reduce minimum quantities and turnarounds for resellers and their clients.
2018
PURCHASED WIDE-FORMAT MACHINERY
We invested heavily into state of the art wide format machinery, including an Océ Roll Feed UV Gel Colarado & a Zund ProCut 1600XXXL Flatbed Cutter. We also purchased a Konica Minolta NCR Machine to keep up with continued growing demand.
2019
FINISHING EQUIPMENT & TRADE ONLY DESIGN SERVICE
We launched a trade only Graphic Design service to support our clients, following feedback that they were often too busy to take on additional work. The fast and efficient service has been a welcome addition to the IBS offering and a way to help our clients grow.
We also purchased a Duplo DBM600 stitching line and Neopost Mach5 envelope printer which added booklets and envelopes to our range, and a RiteRoller Applicator Table for our Wide Format department.
2020
PURCHASED HEIDELBERG SPEEDMASTER
The Heidelberg Speedmaster XL75 joined the IBS family in 2020. As an A2 press, it was double the size of other offsets we were using and allowed us to produce bigger runs at 3 times the speed.
We also launched our promo product line with over 200 products.
2021
BRAND NEW WEBSITE AND NEW SERVICE OFFERINGS
We launched our much anticipated new W2P website (the one you’re currently on) with exciting new features such as consolidated freight, easier ordering and Canva design options. We’re developing more features to be added soon.
We launched our Virtual Assistant service to give clients more time back in their day and provide trusted, reliable and experienced team members to support their project or business needs.
We also launched our Retail Websites service so clients could expand their offering and become a one stop shop for their customer’s printing and online needs.